Head Teller

SUMMARY: Provide basic cash receipt and payment services in accordance with financial institution procedures and perform other duties as assigned and/or necessary .

LOCATION: 32500 Woodward Ave., Royal Oak, MI


  • Understand and follow bank/department regulations, policies, and procedures, and participate in all compliance-related training
  • Receive checks and cash for deposit into accounts, verify amounts, examine checks for proper endorsement, and enter deposits into computer records
  • Cash checks and process withdrawals after verification of signatures and balances
  • Receive, verify, and enter loan and other payments
  • Count, check, package, and order coins and currency
  • Balance cash drawer at the end of the shift/day
  • Ensure that the teller station is properly stocked, cleaned and generally maintained
  • Check night depository bags and record proper information on the financial institution’s forms
  • Provide a complete range of customer services, including opening, maintaining, and closing accounts
  • Keep a professional appearance and courteous manner


  • High school diploma or equivalent
  • Successful completion of in-house training
  • Ability to pass a background check


  • Stand, walk, sit, stoop, reach with hands or arms, occasionally move up to 25 pounds, and use hand to finger, handle, or feel objects, tool, or controls
  • Talk, hear, write, read, type, understand technical manuals, manipulate numbers, and communicate effectively in person, on the phone, via letter/email
  • Effectively organize, prioritize, and complete work assignments, and deal with frequent and/or multiple interruptions
  • Learn duties/tasks in a reasonable amount of time
  • Perceive clearly at both close and long range, and possess adequate peripheral vision, depth perception, color distinction, and focusing ability