Head Teller
SUMMARY: Provide basic cash receipt and payment services in accordance with financial institution procedures and perform other duties as assigned and/or necessary .
LOCATION: 32500 Woodward Ave., Royal Oak, MI
ESSENTIAL DUTIES AND RESPONSIBILITIES :
- Understand and follow bank/department regulations, policies, and procedures, and participate in all compliance-related training
- Receive checks and cash for deposit into accounts, verify amounts, examine checks for proper endorsement, and enter deposits into computer records
- Cash checks and process withdrawals after verification of signatures and balances
- Receive, verify, and enter loan and other payments
- Count, check, package, and order coins and currency
- Balance cash drawer at the end of the shift/day
- Ensure that the teller station is properly stocked, cleaned and generally maintained
- Check night depository bags and record proper information on the financial institution’s forms
- Provide a complete range of customer services, including opening, maintaining, and closing accounts
- Keep a professional appearance and courteous manner
EDUCATION & EXPERIENCE:
- High school diploma or equivalent
- Successful completion of in-house training
- Ability to pass a background check
PHYSICAL & MENTAL DEMANDS:
- Stand, walk, sit, stoop, reach with hands or arms, occasionally move up to 25 pounds, and use hand to finger, handle, or feel objects, tool, or controls
- Talk, hear, write, read, type, understand technical manuals, manipulate numbers, and communicate effectively in person, on the phone, via letter/email
- Effectively organize, prioritize, and complete work assignments, and deal with frequent and/or multiple interruptions
- Learn duties/tasks in a reasonable amount of time
- Perceive clearly at both close and long range, and possess adequate peripheral vision, depth perception, color distinction, and focusing ability